As a long-running business, there were many legacy paper-based systems with inherent issues such as orders getting lost and time lost tracking down paperwork. It was clear that if the business was to expand the operational side of the business needed to modernise.
Improved technology means MyWorkwear can quickly check order status within the Work In Progress (WIP) tool whilst built-in reporting alerts staff to any orders that require attention to meet order delivery timescales and helps measure staff resource requirements.
Making data-driven decisions is key to maximising efficiencies in marketing and operations. By integrating data from various systems including the website, Sage, Google AdWords and Google Analytics, MyWorkwear are able to fully understand how they are performing and where they need to improve.